Privacy Policy
You must read and accept the Privacy Policy before placing your order.
Last Updated: June 20 2025
1. Introduction
Kuycon US (“Kuycon,” “we,” “our,” or “us”) operates the e-commerce website kuycon.us, which distributes Kuycon-branded computer monitors throughout the United States. This Privacy Policy (“Privacy Policy”) explains what personal data we collect, why we collect it, how long we keep it, to whom we disclose it, and the rights U.S. consumers have regarding their information. The Policy applies to all visitors, customers, and any other end-users of kuycon.us (collectively, “users”).
2. Definitions
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies, relates to, describes, or could reasonably be linked to an individual consumer or household. |
| Processing | Any operation performed on personal data (collection, storage, use, disclosure, deletion, etc.). |
| Controller | Kuycon — determines the purposes and means of processing personal data. |
| Processor | A third party that processes personal data on Kuycon’s behalf (e.g., payment gateway, cloud host). |
| User | A natural person who visits or interacts with kuycon.us. |
3. Data Collection
3.1 Types of Personal Data Collected
- Contact details (name, email address, telephone number)
- Order information (billing and shipping address, products purchased)
- Payment details (card data tokenized by PCI-compliant processors)
- Account credentials (hashed password, username)
- Device and usage data (IP address, browser type, referring URLs, log files)
- Marketing preferences and communication history
3.2 Methods of Collection
- Website forms (checkout, account registration, contact forms)
- Support tickets and live-chat transcripts
- Cookies, pixel tags, and analytics scripts (see Section 7)
- Integrated services (e.g., payment gateways, analytics platforms, shipping carriers)
4. Legal Basis for Processing
We process personal data only when at least one lawful ground applies:
- Consent — e.g., when you opt in to marketing emails. You may withdraw consent at any time.
- Contract Performance — to fulfill an order or provide requested services.
- Legitimate Interests — such as fraud prevention, site security, or improving services, balanced against user rights.
- Legal Obligation — to comply with tax, accounting, or other applicable laws.
5. Use of Personal Data
5.1 Core Uses
- Order processing, payment, shipping, and confirmations
- Customer support and warranty services
- Marketing communications in compliance with the CAN-SPAM Act (with clear opt-in/opt-out)
- Website analytics, optimization, and security monitoring
5.2 No Sale of Personal Data
We do not sell personal data. If we engage in interest-based advertising, we will first obtain cookie consent.
6. Data Sharing & Disclosure
| Recipient | Purpose | Safeguard |
|---|---|---|
| Payment processors | Secure card transactions | PCI DSS certification |
| Shipping partners | Deliver products and provide tracking updates | Contractual data-use limits |
| Cloud & IT service providers | Hosting, backup, analytics | Data-processing agreements |
| Legal authorities | Compliance with court orders or subpoenas | Only as required by law |
| Corporate successors | Merger, acquisition, or asset sale | Standard confidentiality commitments |
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Essential / Functional — remember cart contents and login state
- Analytics — measure traffic and performance (e.g., Google Analytics)
- Advertising — deliver interest-based ads (only with consent)
You can disable cookies in your browser or via our Cookie Preferences banner. Some features may not function without certain cookies.
8. Data Retention
| Data Category | Typical Retention Period | Rationale |
|---|---|---|
| Order records & invoices | 7 years | Tax & accounting requirements |
| Support communications | 3 years | Warranty and dispute resolution |
| Marketing email logs | Until opt-out + 2 years | CAN-SPAM compliance |
| Analytics data | 26 months | Trend analysis |
9. Your Privacy Rights (U.S.)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) you have the right to:
- Know what personal data we collect and why
- Access specific pieces of personal data
- Request deletion (subject to legal exemptions)
- Correct inaccuracies
- Opt out of sale or sharing of personal data
- Receive equal service and price, even if you exercise these rights
To exercise any right, email [email protected] or call +1 (213) 510-3548. We will verify your identity (or your authorized agent’s) and respond within 45 days.
10. Children’s Privacy (COPPA)
Kuycon does not target children under 13 and does not knowingly collect their personal data. If we learn we have collected such information, we will delete it or obtain verifiable parental consent, in accordance with the Children’s Online Privacy Protection Act (COPPA).
11. Security Measures
We maintain an information-security program aligned with the FTC Safeguards Rule, including:
- TLS 1.3 encryption in transit and AES-256 encryption at rest
- Principle-of-least-privilege access controls
- 24/7 network monitoring, intrusion detection, and regular penetration tests
- Employee security training and incident-response procedures
- Use of PCI DSS-validated payment processors
12. International Transfers
If personal data is transferred outside the United States (e.g., to international cloud providers), we rely on an appropriate transfer mechanism, such as Standard Contractual Clauses or compliance with the EU-U.S. Data Privacy Framework, to ensure an adequate level of protection.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in law or our practices. When we do, we will revise the “Last Updated” date and, if the changes are material, notify users by email or a prominent notice on our website.